Title:FIFA World Cup multilingual fan support center to provide 24/7 service

MOSCOW, June 13. /TASS/. The multilingual fan support center FansHotline24 will provide assistance to football fans who have encountered problems during their stay in Russia for the 2018 FIFA World Cup, Legal Advisor to the President of the Russian Football Union (RFU) Denis Rogachev informed journalists.

多语种球迷支持中心“球迷热线24”将向那些在2018年国际足联在俄罗斯逗留期间遭遇困难的足球迷提供援助。俄罗斯足球联盟(RFU)主席法律顾问丹尼斯·罗加乔夫告诉记者。

"The fans can call the hotline to ask for medical or legal assistance," Rogachev noted. "The experience of former events has shown that such a service is necessary and relevant."

罗加乔夫指出：“球迷们可以打电话求助热线请求医疗或法律援助。

During the 2016 UEFA European Championship, 2,174 fans used the hotline, while during the 2017 FIFA Confederations Cup, 5,130 phone calls were documented. According to the project's organizers, they expect over 75,000 calls from fans during the 2018 FIFA World Cup.

在2016年欧洲足联欧洲锦标赛中，有2,174名球迷使用热线，而在2017年国际足联杯期间，记录了5,130个电话。据该项目组织者说，他们预计2018年国际足联世界杯期间将有超过75,000个电话。

The multilingual fan support center FansHotline24 was created with support from the Russian Football Union, the Russian Ministry of Sport, the Russian Football Premier League, the European Legal Service and several other organizations. FansHotline24 will provide information, as well as legal and medical assistance to football fans during the 2018 FIFA World Cup in Russian, English, German, French, Spanish, Portuguese, Arabic, Japanese, Persian and Chinese.

由俄罗斯足球联盟、俄罗斯体育部、俄罗斯足球英超、欧洲法律服务组织和其他几个组织支持设立了多语种球迷支持中心球迷热线24。球迷热线24将在2018年国际足联世界杯期间以俄文、英文、德文、法文、西班牙文、葡萄牙文、阿拉伯文、日文、波斯文和中文向足球迷提供信息，并提供法律和医疗援助。

If any legal or medical issue arises, or if a consultation is required, in case of a conflict or an uncertain situation, a fan can contact the 24/7 hotline and receive immediate assistance, regardless of their age, gender, country of residence or registration.

如出现任何法律或医疗问题，或在发生冲突或局势不确定时需要咨询，球迷可与球迷热线24联系，并立即获得援助，不论其年龄、性别，居住国或登记国。